Privacy Policy

Last Updated: 10th of February, 2026

Nura ("Nura", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

Who We Are

Nura provides AI usage visibility and optional protection capabilities for small and mid-sized businesses, delivered through authorised partners and resellers globally.

For the purposes of applicable data protection laws, Nura acts as a data controller for personal data collected via this website.

Contact:

Email: [email protected]

Information We Collect

A. Information You Provide Directly

We may collect personal data when you:

  • Fill out a contact form
  • Request a demo
  • Apply to become a partner
  • Subscribe to updates
  • Communicate with us

This may include:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business details

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referring URLs
  • Date and time of visit

This information is used for analytics, performance monitoring, and website improvement.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyse website traffic
  • Support marketing efforts (if applicable)

You may manage cookie preferences via your browser settings.

How We Use Your Information

We use personal data to:

  • Respond to enquiries and demo requests
  • Provide partner information
  • Improve our website and services
  • Communicate product updates
  • Comply with legal obligations

We do not sell personal data to third parties.

Product Data and AI Visibility (Service Overview)

Nura's core product is designed with privacy in mind.

When deployed:

  • Prompt content is not stored by default.
  • Classification of data categories may occur locally.
  • Only metadata (such as usage events and data category labels) is transmitted to our platform.

Full details of service data handling are governed by our customer agreements and Data Processing Addendum (DPA).

Data Sharing

We may share information with:

  • Authorised partners and resellers (where relevant to your enquiry)
  • Service providers supporting website hosting, analytics, or communications
  • Legal or regulatory authorities when required

All third-party service providers are required to handle data securely.

International Transfers

If personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Data Retention

We retain personal data only as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes

Retention periods vary depending on the nature of the data.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact: [email protected]

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no system can guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 16 years of age.

We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Email: [email protected]